On Poverty, Despair and Feeling Human

The face of America’s poor is cloaked in ubiquitous ambiguity, so pervasive that to many, it’s invisible. America’s poor suffocates under an illusion of progress: public library viewed social service web pages that often lead nowhere, agencies paralyzed by moribund policies echoed by laborious answering machine menus that stultify even the most astute caller.

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